Signing up for new service, transferring service to another location or cancelling service is simple. Call 1-800-572-2900 or 256-437-2281, ext. 28. Most orders can be done over the phone.
New service orders require a rent receipt or copy of your deed, picture ID and your signature. If it is not convenient for you to come to our Main Office on Highway 72 in Stevenson, call us. We can complete most of your order by phone and then fax it to one of the courtesy locations below:
Jackson County Water
14676 US Hwy 72
Scottsboro, AL 35768
4141 Cathedral Caverns Hwy
Grant, AL 35747
Our friendly Customer Service Representatives will be glad to sign you
Orders can usually be completed the next business day.
Security Lights Installation
Need security lights for your company's parking lot? How about some lights
for a new softball field? What about a light out by your house or barn
for added security?
Please contact a Customer Service Representative at NAEC if you would
like to get a security light, or ask to speak to someone in the Engineering
Department if you need electrical engineering plans for large-scale installations.
If your security light
is out, call 256-437-2281 and we'll be happy to send one of our friendly
crew members to come and repair it.