NAEC operates and maintains approximately 2000 miles of distribution
lines in Jackson and Marshall Counties in Alabama. The power is delivered
to its customers via 7 substations NAEC owns and/or maintains.
We at NAEC are ever striving to improve the system to maintain reliable
service to its consumers. Even with this we cannot guarantee your power
will always be on. Just like everything in life, the distribution system
is affected by many different problems occurring often at a very inconvenient
time. Things creating problems for the distribution system include weather,
animals, equipment problems or failure, trees and vines, etc. All of the
above have an effect on providing electrical service to you.
NAEC is continuing to install additional sectionalizing equipment to
help reduce the number of customers affected for certain outages. Lightning
arresters are being installed to help reduce the number of lightning related
outages.
We are continuing to improve our mapping and outage management systems
in order to help us determine where outages are occurring. This helps us
make better decisions on where to dispatch crews.
