| General Manager | Gena Hall | ghall@naecoop.com |
| Assistant Manager | William Selby | wselby@naecoop.com |
| Office Manager | Chassity Haynes | chaynes@naecoop.com |
| Superintendent | David Gilliam | dgilliam@naecoop.com |
| Substation | Adam Bass Greg Tyler | abass@naecoop.com gtyler@naecoop.com |
| AP/Payroll | Hilda Johnson | hjohnson@naecoop.com |
| Administrative Assistant | Jade Rogers | jrogers@naecoop.com |
| Collections/Customer Service | Sasha Demery | sdemery@naecoop.com |
| Connection/Turnoff | Christy Rorex | customerservice@naecoop.com |
| Connection/Turnoff | Tia Peacock | customerservice@naecoop.com |
| Billing | Stacie McAllister | smcallister@naeccoop.com |
Fiber Staff
| Customer Service Rep. | Kelli Houston Glenda Corbitt Sydney Skipper | khouston@naecoop.com gcorbitt@naecoop.com slewis@naecoop.com |
| Technical Issues | Jacob Willmon | jwillmon@naecoop.com |
| After Hours - Fiber | 256-437-5000 - listen for options |
Staff and Management
| General Manager | Gena Hall |
| Assistant Manager | William Selby |
| Office Manager | Chassity Haynes |
| Superintendent | Richard Ballard |
| Engineering | engineers@naecoop.com Adam Bass Tommy Gibb |
| AP / Payroll | Hilda Johnson |
| Administrative Assistant | Gena Hall |
| Collections / Customer Service | Denise Phillips |
| Connection / Turnoff | Sasha Demery Ext. 239 |
Fiber Staff
| Customer Service Rep. | Kelli Houston Glenda Corbitt |
| Technical Issues | Jacob Willmon |