NAEC offers several convenient ways to pay your electric bill.
North Alabama Electric Cooperative offers its members several ways to pay their electric bill. If your bill is due soon, consider paying over the phone or on the Internet instead of mailing it to the office. If you want to have your bill paid automatically, consider signing up for bank draft. Additional fees can apply when paying your bill online or by credit card. For more information about any of these payment options, contact NAEC at 256-437-2281.
Bill pay made easy!
North Alabama Electric Cooperative lets members pay their monthly bill from anywhere with simple and secure online bill pay! Our new and improved payment service delivers additional payment capabilities and better billing services to members. Pay your bill, view your electricity usage, track payment history and more — all without waiting in line.
Pay by electronic Debit (ACH) and pay no fees.
Use our new web portal to pay your bill online!
Pay with NAEC App
Pay using our new app. See daily and monthly usage. Download available from Apple App Store or Google Play.
Pay by Phone
Members can call 1-800-941-3561 and pay their bill by either credit card or electronic transfer from their bank account. You will need your member number, located on your bill. You will be asked for your Location ID. This is the first six digits of your electric account number or the first nine of your fiber account number.
Pay in Person
Stop by NAEC’s business office during regular business hours to make a payment. Hours are Monday through Friday from 7:30 a.m. until 4:30 p.m., except for holidays. A night deposit is available for payments made after business hours. Be sure to include your bill or account number along with your payment.
Pay by Bank Draft
Draft the amount due for your NAEC bill from your bank account each month. You will still receive a billing statement. Download the Bank Draft Application Authorization Form by clicking here. You can fax this form and a voided check to 256-437-2286.
Pay by Mail
Mail your payment to:
P.O. Box 628
Stevenson, AL 35772
Requests for Billing Extensions
If you need assistance during this time, you can also reach out to the Community Action Agency.
- Community Action Agency Main Office 855-287-1730
- Stevenson/Bridgeport 256-437-2210
- Scottsboro/Skyline 256-259-5357
- Marshall County 256-571-7723