NAEC offers several convenient ways to pay your electric bill.
North Alabama Electric Cooperative offers its members several ways to pay their electric bill. If your bill is due soon, consider paying over the phone or on the Internet instead of mailing it to the office. If you want to have your bill paid automatically, consider signing up for bank draft. Additional fees can apply when paying your bill online or by credit card. For more information about any of these payment options, contact NAEC at 256-437-2281.
To use our online bill pay, click here!
Pay by Phone
Members can call 866-916-6785 and pay their bill by either credit card or electronic transfer from their bank account. You will need your member number, located on your bill. You will be asked for your Location ID. This is the first six digits of your electric account number or the first nine of your fiber account number.
Pay in Person
Stop by NAEC’s business office during regular business hours to make a payment. Hours are Monday through Friday from 7:30 a.m. until 4:30 p.m., except for holidays. A night deposit is available for payments made after business hours. Be sure to include your bill or account number along with your payment.
Pay by Bank Draft
Draft the amount due for your NAEC bill from your bank account each month. You will still receive a billing statement. Download the Bank Draft Application Authorization Form by clicking here. You can fax this form and a voided check to 256-437-2286.
Pay by Mail
Mail your payment to:
P.O. Box 628
Stevenson, AL 35772